Returns & Exchanges
At TradeFit, we want you to be completely satisfied with your home improvement and hardware purchases. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your TradeFit account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
